Need assistance? We strive to offer you the best service possible. These pages are
here to help you get the most from our site and also to help you resolve any queries
you may have.
If you see a job on the Medacs Healthcare website that you are interested in, please notify your Consultant. At this point you will discuss the position in more detail (including Job, Speciality, Pay, Breaks, and Accommodation).
Once you have agreed to be put forward for job your Consultant will forward your file with all of your documentation to the Client. The Client will then make a decision based on the candidate files they have received.
You will always be notified verbally whether you are successful or not in applying for a position.
Yes, however we request that you commit to whichever job comes back to you first and not wait on a potentially ‘better’ role.
Although we understand that some circumstances outside of your control may dictate cancellations at any time we request that you give us notice of any cancellation in a timely manner with a full valid reason. Just changing your mind will not be acceptable at the time and we ask you for your 100% commitment with each booking.
We try to give you as much notice as possible but this is sometimes out of our control and last minute cancellations may occur. In instances such as this we will endeavour to offer you alternative work and do our best to ensure you do not lose out.
If you can’t find what you are looking for, please click the ‘Ask us a question’ button and enter in your question - we will get back to you within 24 hours.