When your consultant offers you a shift, they will brief you fully on all aspects of the job, including the pay per hour.
Because Medacs Healthcare is a national recruitment agency, it is difficult to give a short answer to this question, because pay rates reflect the variance between regions and job roles.
Generally, however, you can expect to earn more per hour than you would if you were employed directly with the client.
Yes you will. Payslips are sent to your address at the end of every week. Your payslip will detail the shifts that you have been paid for and show a breakdown of pay per hour and number of hours done with each client.
As with every other recruitment agency, your earnings will be subject to Pay As You Earn tax and National Insurance deductions. These will be deducted automatically and will be reflected in your payslip.
Please ensure that you hand in a P45 or fill in a P46 or P38 (s) (Students only) when you first start working for us, so that we can put you on the correct tax code.
Whenever a client books you directly you will need to contact your Consultant immediately to notify them of the details of the shift. This is because if we hold no record of the shift you are not covered by our insurance and it may also effect how quickly we are able to pay you.
Please note that this is your responsibility and not the client’s.
Medacs Healthcare will only text you with details of a potential shift if we have been unable to get hold of you via the phone.
If you receive a text from us offering a shift, please note that you cannot reply via text. You will need to call your local Medacs Healthcare branch to advise them as to whether you wish to accept the shift.
You can opt out of receiving text messages by simply instructing your Consultant
Some of our clients need booking reference or order numbers on timesheets as a way of marrying up your original timesheet to the Medacs Healthcare invoice that they receive.
Please call or email your Candidate Support/Placement Officer at Medacs Healthcare who will be able to reset your password.
If possible go back to the department for authorisation to be granted, otherwise forward your timesheet to your placement officer who can assist.
Yes we do. Medacs Healthcare feel that it is important to offer a 24 hour service to our clients, so we run a national Out Of Hours Team throughout the night.
The team will continue to contact you with work after 6pm and during weekends, meaning that you will not miss out on work that becomes available during these busy times.
If you are not available in the evenings or weekends you will be able to instruct them not to contact you during these times.
Whilst it is in our interest to assist as many people as possible to find work, Medacs Healthcare is dedicated to maintaining the high standard of experienced Care Professional that we are known for.
If we do not feel that we will be able to find you work, we will advise you of the reasons for this, and what you could do to increase your skills and experience.
Many people who were not selected first time round have taken our advice to build their experience and have successfully returned to us a year later!
If you can’t find what you are looking for, please click the ‘Ask us a question’ button and enter in your question - we will get back to you within 24 hours.