Medacs Healthcare

Academy FAQs

What is Medacs Academy?

Medacs Academy is a membership programme where Medacs Healthcare locum doctors are able to access exclusive benefits, including free CPD training and offers designed to support revalidation. There are dedicated pages all about Medacs Academy on our website: www.medacs.com/academy-uk where you can find out more

Why should I join Medacs Academy?

Medacs Academy membership is completely free to Medacs Healthcare locum doctors. The programme has a number of exclusive member benefits which will evolve over time. One of the most attractive and long-term benefits is the programme of free CPD training courses, offered exclusively to Medacs Academy members free of charge. An up to date list of all member benefits is available here: www.medacs.com/academy-uk

How can I join Medacs Academy?

You need to be registered with us for locum work and either have worked for us in the last eight weeks, or are booked for future work, or going through our registration process, in order to qualify. Then you simply need to complete the enrolment form available here: www.medacs.com/academy-uk. Once the form is submitted we check your eligibility before confirming via email that you are a Medacs Academy member. Once you have received confirmation, we will keep you informed of any upcoming member benefits that match the preferences that you make in your enrolment application to Medacs Academy.

I have experienced difficulties enrolling on to Medacs Academy – what can I do?

Please email your name, contact details and what the problem is to academy@medacs.com and we will investigate the issue and respond to you as soon as possible.

How do I know if I am a Medacs Academy member or not?

You should have an email that confirms your Medacs Academy membership, however, if you ever become ineligible, we will inform you via email that your membership is on hold. If you are ever unsure and need to check, just email academy@medacs.com

I have never worked for Medacs Healthcare / I haven’t worked for Medacs Healthcare in over four months – can I join Medacs Academy?

If you have never worked for us or haven’t worked for us in over four months, you can still complete the Medacs Academy enrolment form here: www.medacs.com/academy-uk. However, your membership won’t be ‘activated’ until you are going through our registration process or our re-registration process. Once the enrolment application form is submitted, we pass your details to our recruitment team so they can begin the process of registration or re-registration.

I enrolled a while ago but haven’t heard anything?

You will only receive confirmation of membership once we verify that you are eligible. This verification takes place weekly, so you shouldn’t have more than a week to receive this confirmation of membership. If however, you’ve not heard anything in more than a week, contact us at academy@medacs.comto let us know.

Why did I receive an email saying my Medacs Academy membership is on hold?

We can only keep doctors who have worked for us in the last four months on the programme. Every week we carry out eligibility checks. If we detect that you are no longer eligible for membership, we will email you to let you know your membership is on hold until such a time that you are ‘actively’ locuming with us again. We will also take you off any future CPD or BLS courses you may be booked on. You have the option to contest this decision by emailing academy@medacs.com, in which case we will review on a case by case basis.

Are there any costs associated with Medacs Academy?

It’s free to join Medacs Academy and the CPD training courses are also free to members. Sometimes we will offer discounted rates to members on benefits that incur a cost.

Tell me more about the free CPD training courses…

We offer a range of non-clinical training courses at various easily accessible locations throughout the UK.  Upon completion of a course, you will receive a certificate verifying your CPD points which count towards your revalidation.  Please bear in mind that Medacs Academy courses are heavily subscribed to, so in the interest of fairness, we need as much notice as possible to be able to reassign your place should you become unavailable on the date.  Should you need to cancel your place on a training course, our cancellation policy can be found here https://www.medacs.com/medacs-academy-terms-and-conditions.

How can I reserve a place on a CPD training course?

Only doctors who are Medacs Academy members and are fully registered with Medacs Healthcare can attend a Medacs Academy CPD training course. To join Medacs Academy, click here.

Medacs Academy members will receive email notifications about upcoming CPD courses. Members who respond will be notified by email a few days later to confirm if they have a reserved place on the course, or have been placed on the waiting list.

What CPD training courses are coming up?

Academy members get the opportunity to attend a mix of free and discounted CPD training courses.

For a full list of upcoming courses please visit: https://www.medacs.com/upcoming-medacs-academy-courses

Are there any plans to add more member benefits to the programme?

Yes. The plan is to continually evolve benefits with the help of your feedback. So, if you have any recommendations for benefits, email: academy@medacs.com.

Who can I contact if I have a Medacs Academy query or issue?

You can email academy@medacs.com – this inbox is monitored daily and we try to respond to queries within 48 hours.

What are the terms and conditions?

Medacs Academy terms and conditions are available here: www.medacs.com/medacs-academy-terms-and-conditions

Relevant Links

  • Free eLearning Resources
  • Upcoming Medacs Academy courses
  • Free Basic Life Support training
  • Refer a Friend and Receive £500*
  • Terms and conditions
  • Free CPD Training Courses

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