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APR 21/2016

“You’re the Only Agency I Have Been With” - A Healthcare Assistant's Story

HCA Dave portrait image

Read our feature on Healthcare Assistant Dave who joined Medacs Healthcare over a decade ago. Dave tells us about his experience of working for Medacs Healthcare and explains why he’s never considered moving to another healthcare staffing company.

Strong support network

Dave lives in Stafford with his wife Sonia. He works 13-hour shifts and mainly supports elderly patients who have Dementia.

Working long days with patients who have varying needs can be challenging and so having a strong support network is really important.

Dave explains, “After a difficult day when everything that can go wrong does go wrong, having the support of my colleagues and the staff at Medacs Healthcare is vital.”

Dedicated consultant

At Medacs Healthcare, we work closely with our candidates to provide an exceptional experience. Each candidate will have one point of contact – a consultant who will grow to understand their individual needs.

We want our candidates to feel comfortable in approaching us if they have found something challenging or if they need some assistance, but we also want to know what they enjoy and what shifts they want more of so that we can offer regular, consistent work as and when they need it.

Dave is currently supported by our Consultant Emma. Dave states, “You’re the only agency I have been with. I have had two consultants in all this time and they are extremely professional, caring and supportive. Emma looks after me now and is always at the end of the phone whenever I need to speak to her.”

Part of a wider team

With agency work, comes the flexibility to work in different healthcare settings which means candidates don’t necessarily work in the same team each day.

Medacs Healthcare candidates are valued members of our team and Emma explains why. “I took over the Stafford area from Elaine and so inherited her candidates, which included both Dave and Sonia. They have both been wonderful when I have booked shifts for them. I couldn’t imagine my day without them.

“Dave integrates brilliantly onto any ward he works on and so regularly gets booked by the teams. He is a valued member of not only the Medacs Healthcare family, but also on the wards that he works on. He is never allowed to retire!”

Excellent training opportunities

Medacs Healthcare offers free mandatory training plus access to specialist training including MAPA, MVA, Observation and End of Life training.

Dave reveals, “Medacs Healthcare is a great company to work for. The staff members are supportive and the training opportunities are excellent. I can’t recommend them enough.”

Join our team of healthcare heroes

Are you interested in temporary NHS nursing jobs or private nursing work? If so, please click here to discover which roles we are currently recruiting for. Alternatively, you can email for more information about our locations.

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