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SEP 12/2018

Lindsay Lee: My role as a SAMS Care Worker

In 2009, Lindsay joined the Medacs Healthcare, Homecare team in Manchester where she works as a stabilise and make safe (SAMS) care worker. Now, following nine years’ of service within the team, we caught up with Lindsay to ask her about the most rewarding and challenging parts of the job.

Lindsay Lee Quote

  • When did you start your career in homecare?

“I started my career in care at a very young age after leaving school. I originally worked in a residential home, but decided to join Medacs Healthcare back in 2009 – nine years ago.”

  • What does your role involve?

“I work on the SAMS team which is rehabilitation following a hospital discharge. We visit service users four times a day for three weeks, assessing each person’s needs and capabilities. I will see people of all ages and nationalities who live alone following operations, strokes and falls, to name but a few.”

  • What made you want to become a care worker?

“I have always wanted to get back into care because I enjoyed it when I used to work in a private residential home for the elderly. The residents were lovely and really appreciated me assisting them with personal care, toileting and everyday tasks which they would have struggled to do alone. Part of my job was to work closely with the on-site staff nurses, assisting them with patient dressings such as bedsores. It was enough to turn your stomach, but I loved every minute.”

  • What is the most rewarding part about being a care worker?

“The most rewarding part of my job is when I see someone’s health improving. This would mean that they would no longer require my assistance and we could start the process of cancelling their care package. It’s great to see them gain their independence back.”

  • What has been the most challenging part about being a care worker?

“The most challenging part can be people’s behaviour at times, whether through illness or injury. People can also get aggressive if they are having a bad day, but Medacs Healthcare teaches you how to handle the situation, should it arise.”  

  • What do you enjoy most about working at Medacs Healthcare, Homecare?

“For me, it’s all about seeing and working with different people. Not one day is the same and all service users and care packages are different. Packages are starting and finishing every day. It’s very interesting.”

  • What would you say to anyone considering a career in homecare?

“I would say, try it, you might love it! It can take some getting used to but it’s such a rewarding job. It’s so satisfying to see people’s health improve as a SAMS worker.”


Find out more

If you’re interested in supporting the elderly and vulnerable in their own homes, please click here to find out more.

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