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SEP 21/2018

A day in the life of a care worker – Francesca Papantoniou

The typical day of a care worker is very diverse, with no two care packages the same. The reason? The service user will be assessed by the homecare team and a tailor-made care package will be created to fit the person’s care needs, ensuring that we always deliver a person-centred service that promotes dignity and independence.

To highlight the differences between care requirements and to show how a care worker must adapt to each service user, we’ve interviewed Francesca Papantoniou, a care worker of seven years. 

Francesca details a typical day in the life of a care worker…

“I have a number of regular service users, some of which I see every day. From a personal perspective, I love that I can visit the same people. It means that I can get to know them on a personal level and truly understand their likes and dislikes. As for the service user, having a consistent care worker develops a level of trust. They feel comfortable in your presence and feel at ease knowing that we understand what they need.”

Francesca - Care worker

A change of scenery

“I see a gentleman every morning. He requires support with his personal care and medication, but on a Wednesday I will take him out for two hours and he will chose where he wants to go on that day. Sometimes he just wants a change of scenery and a chat in local café, other days he likes to visit his sister. It fills me with so much satisfaction, knowing that I’ve fulfilled his wishes to get out of the house and keep in touch with dear family.

Whenever he wants to buy something, I’ll connect with his financial support who will organise everything on his behalf. If ever he needs to get to an appointment, I’ll be there to take him. If ever he just wants to get out of the house, I’ll support him. I help him to keep his independence and will point him in the right direction if he requires guidance.”

Support during a break

“In the afternoon, I’ll visit a lady who I see twice a week. She requires my support in order to give her husband a break from being a full-time carer.

During the five hour visit I’ll make sure that all of the laundry is done, I’ll clean around the house to ease the burden and will prepare her favourite meal for her.  Then, once the duties are done, we will have a chat about anything and everything, play cards or do some colouring. It’s great to know that upon leaving, I’ve not only helped the service user to feel more comfortable in her own home, but I’ve supported her husband in his own independence.”  

Francesca Papantoniou – Medacs Healthcare, Homecare Bristol

Find out more

If you’re interested in supporting the elderly and vulnerable in their own homes, please click here to find out more.

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