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SEP 26/2018

Karline Jones: Why I decided to get in to care

“I made the decision to become a care worker in 2014 after working as a retail assistant for five years.

My reason? Well, I have a bit of a soft spot for the elderly because of their vulnerability, but also because I wanted to be helpful to those who need someone to care for them with genuine love and respect.

It upsets me to think that there are so many people living alone with no one around them that are unable to do such basic things in their own homes, like dressing and feeding themselves.”

What makes a good care worker

“To be a good care worker you must have a caring nature. I believe I fit that criteria.

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It’s not only about going into the service user’s home to wash, feed and dress. It’s so much more than that. It’s about showing kindness, understanding and empathy.

A lot of the service users that I visit are experiencing different emotions. Some are suffering from depression, bereavement and dementia. Others may be suffering from loneliness and past experiences from earlier life, but ultimately, they just want someone to talk to. As a care worker, we need to be able recognise the suffering and offer the support they need, even if it’s just listening and talking it through.

If you can’t offer all of the above, then maybe a job in care isn’t for you. It’s certainly not an easy role.”

Why I love my job

“So many of our service users do not have any family, we are the only person that they see and the only person that can cheer them up.

As for me, I look forward to waking up each and every day, ready to visit my service users. I know that I’m the only one that can make them comfortable, happy and put a smile on their face. I can tell that they look forward to seeing me too as I take the time to sit with them and listen to the problems that they are facing that day.

I will always go that extra mile for my service users, after all they’re my friends.”

Find out more

If you’re interested in supporting the elderly and vulnerable in their own homes, please click here to find out more.

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