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MAR 11/2019

Preparing for an Interview in Homecare

Preparing for a homecare interview


People respond differently to the thought of having an interview for a new job. There may be excitement towards the prospect of starting a new career, anxiousness due to lack of interview experience or apprehension as a result of wanting to succeed. Whatever your situation, it’s good practice to prepare for an interview to give yourself the best chance at being selected for the role.

We spoke to Debbie Smith, a Recruiter from our Leicester office to understand what she looks for during an interview with a potential care worker. Below are her recommendations and tips for getting it right.

Successful interviews start with preparation.

  1. Understand the role.When you apply for a job and you’re asked to attend an interview, be sure that the role is right for you. Do some research about the company and what the role entails. Homecare in particular is very demanding but extremely rewarding. A care worker is responsible for providing personal care and support to vulnerable people in their own homes – a place of comfort and memories. Do you have the compassion and patience required to do the role on a daily basis?
  2. Research the company.Is the company one that you can see yourself working in? Do they have the right culture, location, benefits and pay rates. We promote a team culture and look to support all of our care workers into the role and throughout their working time with Medacs Healthcare.
  3. Prepare your documentation.You will be asked to bring along some identification along with some other documents at the point of interview. Make sure that you have everything ready and organised neatly.
  4. Think about the questions you may be asked. Working in a homecare role you’ll be asked about your previous experience (if any), what you think homecare entails and what makes a good care worker. Be honest and open during your interview, if you don’t know the answer to the question, simply say that you don’t and we will explain in more detail.
  5. Ask questions.Write down some questions to ask during the interview. Remember that this interview is as much about you finding out about the role and the company as it is about us finding out about you. If you have queries about the role, be sure to ask them so that you have all the information to hand when you come to make your decision.
  6. Plan your journey. Know where your interview is and plan your journey before the day. Ask if there is parking and if you’re going via public transport, don’t be afraid to ask for directions.
  7. Arrive on time.Although traffic and delays cannot always be helped, try to avoid them as much as possible by giving yourself time to get to your interview. If you’re early, we’ll always have a warm cuppa at the ready!
  8. Finally, first impressions are lasting impressions. Make it count!


About Debbie Smith, Homecare Recruiter in Leicester:

“I’ve worked in healthcare in one form or another since leaving school. I started out as a Nursing Auxiliary, studied as a Social Worker and then moved in to a Care Manager role. I particularly enjoyed recruiting staff for the several residential homes that I had the pleasure of working in, meeting lots of compassionate people and learning about what they want from their career. Since then, I’ve had a number of other healthcare roles including Special Educational Needs (SEN), Phlebotomist and Healthcare Assistant (HCA).

I then decided to have a career change and joined Medacs Healthcare in 2017 to work in recruitment. Having worked as a healthcare professional all my life it gave me an insight into the people I want to work with at Medacs Healthcare but also into what is needed in a care role. Even without experience the best candidates will shine through with the right guidance. This is one of the nice parts of being a recruiter - watching your candidates flourish in their chosen career path.”

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