Bridget had always considered herself to be a kind-hearted person. For two years, she worked voluntarily as a care worker for the elderly at a care home. Bridget delighted in seeing people thrive through independence and enjoyed her time so much that she decided she wanted to join the profession and support more vulnerable people within the community.
In 2014 Bridget joined the Medacs Healthcare, Homecare team, visiting service users numerous times a week and providing personal care and support during morning and tea hours. “I’m just a support. I want to encourage my service users to live their own lives with the dignity they deserve.”
In January 2019, Bridget, who has always been a highly valued member of the homecare team, was recognised for her hard work with the Star Care Worker of the Quarter award for Q4 2018. This prize wasn’t simply for going about her daily duties as a care worker, but for her thoughtfulness and willingness to always go above and beyond, no matter what the circumstances.
Bridget is well known to the Manchester team and always has an ear to the ground. She is constantly watching out for issues relating to service users, as well as others in the neighbourhood who potentially require support from social services.
The nomination for which Bridget won her Star Care Worker award read: “Bridget goes above and beyond for her service users. One, in particular, has had a health issue that was brought to light by Bridget. Because of this, the service user has had quite a lot of hospital appointments which Bridget has co-ordinated and accompanied on numerous occasions. In addition, any new staff have been taken under Bridget’s wing. She’s shadowed them to ensure that they’re comfortable in what they’re doing as she says she wants them to learn the Medacs Way.”
Bridget’s support spans wider than just looking out for others. She’s taken time out to visit her service user’s solicitors to support with financial matters. She has even spoken to nurses and doctors to ensure that the health of her service user is of paramount importance.
We’d like to take this opportunity to thank Bridget for being a guardian angel for her service users, a mentor to new care workers and for providing vital support to the team in Manchester.
Congratulations to all of January’s Star Care Workers. You are a true asset to the team.
To view all of our Star Care Workers, click here.
Previous: How to Write a Reflective Account
Medacs Healthcare to Exhibit at Royal College of Psychiatrists International Congress 2019
Medacs Healthcare to Sponsor Eurospital 2019
What are NHS Staffing Frameworks?
Healthcare Professionals: Pros and Cons of Working with an NHS Framework Agency