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DEC 03/2019

Medacs Healthcare Celebrates Homecare Day 2019

The end of 2019 is drawing closer and the Medacs Healthcare, Homecare team are excited about what’s around the corner in 2020 and how we can improve the future of homecare. But before we move into the New Year, we reflect on our proudest moments, especially as we celebrate everything that’s great in the sector.Service User Quotes.png

Our Star Care Workers

In March 2019, we asked all of our Service Users to nominate their Star Care Worker. To say that we were overwhelmed by the response is certainly an understatement. We received 257 handwritten nominations back to our network of branches.

It puts everything into perspective when you start to read the comments posted by the service users themselves and their families. It’s quite clear that our Homecare Workers provide a lifeline to so many vulnerable and elderly people across the UK. The messages not only highlighted the support provided by Homecare Workers but described the friendships and genuine concern for health and wellbeing. They provide respite for loved-ones and reassurance that their mothers, fathers, sisters or brothers have someone to watch over them when no one is around.

Whilst we offer Star Care Worker awards for a Homecare Worker in each branch on a quarterly basis, there are simply not enough words that can explain our gratitude towards all of our employees for everything that they do. Each and every employee should be recognised for their dedication to those that need them.

So we say thank you to all of our Medacs Healthcare, Homecare Workers, but also to everyone who provides much-needed care and support across the UK.

Awards Nominations

This year we have received numerous nominations for our Homecare Workers and office staff. We may not have had any award winners, but everyone is a winner in our eyes! A special thanks and well done goes out to:

  • Hulya Carson, Margaret Kennedy and Roselyn Polydore for their nomination in the ‘Dignity in Care Paid Carer’ category at the Community Heroes’ Dignity in Care Awards 2019. Plus, a very big congratulations to Walter Pino who came second in the category!
  • Dana Rhodes, Leeds Registered Manager was nominated by Leeds City Council's Commissioning Manager, for the category of ‘Making a Difference to Customers or Communities’at the Leeds City Council Awards for Excellence 2019 ceremony.
  • We also had a service user nomination for one of our Homecare Workers in Leeds. Catherine Lamb was nominated for ‘Paid Carer or Support Worker of the Year’ at the Leeds City Council Awards for Excellence 2019 ceremony. Her nomination read…

“Cath is a paid carer who works for Medacs Healthcare. She comes to mum 6 days a week at breakfast and lunch. She is amazing, is always happy, nothing is too much trouble. She goes above and beyond for mum, adjusting to her moods and needs and always knows the right thing to say and do. Several times she has brought things for us to try out food etc. Once she gave me a lift to work in heavy snow. On another occasion, she sent her daughter to collect me from work when there was a problem with mum’s oxygen, so I could quickly get home. Several times she has turned up early when I have been having difficulty with mum, to assist. She is always patient, never rushes mum, always kind. She happily tells mum about her life and shares photos and stories with her. She is more like family than a carer and I have never met another carer like her.”

Partnerships and Sponsorships

We want to raise the profile of homecare and the people that work in the sector. Thank you to the National Association of Care and Support Workers (NACAS) for enabling Medacs Healthcare to be a sponsor of Professional Care Workers’ Day.

For the Care Badge and their partnership in promoting homecare and social care, raising the profile of the sector across the UK.

Plus, thank you to Age UK Richmond-upon-Thames for making Medacs Healthcare their main sponsor for the engAGE festival. They threw a fantastic party to raise money for activities and support towards older people in the borough.

Person-centred Care

The Medacs Healthcare, Homecare team is proud to be part of the Tameside Metropolitan Borough Council’s Trailblazer - a project that has been set-up to ensure that care is centred around people. It forms part of Greater Manchester’s plan to improve the way people are supported to live well and independently at home. Our very own Trisha Dyer and Natalie Benson from the Tameside office took part in showcasing the excellent care that is being provided by the team and our care professionals.

We look forward to moving this project forward and providing more personalised comfort and care to people in the region.

There’s so much more that happens on a daily basis. Our Homecare Workers and office employees work tirelessly to ensure that people have the care and support they need on a daily basis. They also do this in a way that promotes dignity and independence so that people can live out their later lives in the comfort of their own home.

We look forward to 2020 and the exciting initiatives and projects it brings. Follow us on Facebook @MedacsHomecare to find out about the latest news and keep track of our progress.

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