Medacs Healthcare

FEB 27/2014

Majority of NHS staff would recommend treatment to relatives

Most NHS workers would be happy to recommend state healthcare services to members of their family, a new survey has found.

Nearly two-thirds of those polled by the NHS, who ranged from GPs and dentists to nurses and ambulance staff, said they believe the standard of care on offer is sufficient for their relatives.

Meanwhile, nine out of ten respondents said they feel their job makes a difference to patients, while many felt happy they can contribute towards improvements at work.

The findings have been hailed by health secretary Jeremy Hunt, who said NHS employees have "some of the hardest and most respected jobs in our country".

He stated that it is good to see a growing proportion of staff would be happy to see members of their family treated in their workplace and regard the healthcare sector as a good place in which to work.

Sue Covill from NHS Employers welcomed the finding that most employees feel valued, as this is "vital to the effective delivery of patient care".

"We believe it is an important factor behind many of the positive results," she observed.

Nearly eight out of ten employees said they are happy with the quality of care they are able to offer to patients. Figures also showed that the proportion of workers feeling there is good communication between bosses and staff has gone up since 2012.

The survey went on to indicate that more NHS employees have undergone relevant training, learning or development opportunities throughout the last year.

In addition, the proportion saying they have been appraised in a well-structured way also went up during this period.

This comes after a separate study by the NHS Confederation found that its members believe additional funding, improvements to local planning and innovative new ways of working have helped to make sure staff have been able to meet the needs of patients during the winter.

Patient numbers typically increase at this time due to the harsh weather and cold temperatures, a trend that has been exacerbated this year because of the floods that have stricken many parts of the country.

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