Band 5 Quality and Training Support

Role: Band 5 Quality and Training Support
Shifts: Full time - Lab works on a 24/7 basis (Canidates need to be flexible)
Location: Bracknell

DIMENSIONS OF JOB:

· Facilitate and co-ordinate the Quality Management System in liaison with the Quality
Officers and the Lead Quality Manager for the benefit of the users of the
service and its staff. This will enable a more effective in delivery
of high quality services whilst meeting both regulatory and accreditation requirements.
· The Quality Support Officer will have key skills and abilities to promote and oversee
quality and quality improvement within pathology by keeping abreast and up to date
with quality management issues and software systems that will enable continuous
improvement

PURPOSE OF JOB:
To be responsible for ensuring that all appropriate quality issues are addressed within
BSPS to the standards required by relevant accreditation bodies.

Key Tasks and Responsibilities:

• Ensure that processes needed for the Quality Management System are established,
• implemented and maintained.
• Collating and analysing data relating to the performance of the Quality Management
• System.
• Analysing non conformities within departments and dealing with corrective,
• preventative and root cause analysis where appropriate.
• Reporting to the Quality Officers and Lead Quality Manager on the
• performance of the Quality Management System and any need for improvement.
• Ensuring the promotion of awareness of user requirements.
• Contribute to the audit schedules and make relevant changes on policies
• where appropriate.
• Ensure that the Health & Safety requirements as part of any relevant accreditation or
• regulatory standards, including current legislation on COSHH, Manual
• Handling, are adhered to.
• To be responsible for updating policies and procedures as appropriate and to monitor
• and audit these to ensure that they are carried out at all times.
• To investigate and report any complaints, accidents / incidents and provide written
• reports as and when required as requested by the Lead Quality Manager.
• To ensure that quality procedures are carried out and their effectiveness monitored.
• Ensure adequate checks and quality assurance of all specimens processed through the departments.