Care Manager

If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family which contains brands such as Medacs Healthcare and Global Medics.

Medacs Healthcare is a leading healthcare staffing company providing healthcare recruitment expertise to both the public and private sectors. Established in 1990, Medacs is the largest provider of locum doctors to the NHS, and the only specialist staffing agency awarded a place on every national framework.

Medacs Homecare division prides itself on being a quality homecare provider that coordinates and delivers domiciliary care, specialist care and complex care services to the elderly, children, and those with special needs within their homes.

Medacs Homecare is currently recruiting for Care Manager based from the Leeds office. As a Care Manager you will be responsible for managing the provision of care within a branch in line with regulatory and legislative requirements by providing a variety of reports and schedules, doing regular audits, providing administrative support, and doing telephone quality checks.

Here's some of the key responsibilities:

• Providing reports, schedules and monitoring service level agreements and reviewing performance
• Undertaking regular audits
• Completing Telephone Quality Checks with service users
• Reporting completed and outstanding actions from quality plans to Registered Manager on a weekly basis
• Preparing reports to present to Head of Operations and Business Support Managers
• Preparing weekly work schedule for Field Care Supervisors
• Reviewing and ensuring that the Extended Hours Care Coordinators have updated the rostering system
• Remain up to date on results of Inspections and Branch actions plans
• Conducting timely appraisals, for all Care Coordinators and 1:2:1 meeting on a regular basis
• Supporting branch to undertake and conduct complaints and safeguarding investigations, compile supporting evidence and deliver outcome letters for employee cases and note take at hearings/meetings
• Building and maintaining relationships with all external customers, LA/CCG Private Clients
• Supporting branch with emergency Out of Hours service as and when required
• Leading, coaching and managing employees to ensure growth and service targets are consistently met
• Liaising with Branch Trainer in booking training courses and assisting in identifying additional or specialist training requirements

WHY MGG

When joining MGG you will have access to a range of benefits that we have on offer:

• Salary 26k-28K
• 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
• Paid volunteering day
• Company pension and life assurance
• Wellbeing support through an Employee Assistance Programme
• A voluntary mentoring programme
• Reward and recognition quarterly awards
• Excellent induction plus ongoing training and development
• Clear career paths

ABOUT US

We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.

MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia and New Zealand.

The MGG family is welcoming, innovative and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.

RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Career Teachers, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare and Tate.

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