Recruitment Process Outsourcing (RPO)
East Sussex Hospitals NHS Trust
The Trust was in financial special measures and had a very high spend on both bank and agency doctors. There were over 30 vacancies in hard-to-fill specialties, with some posts being vacant for over six months.
The Trust was finding it particularly difficult to fill vacancies in specialties with industry-wide shortages such as Radiology, Stroke Medicine and Haematology and attract experienced Consultants with the skills to lead their departments and improve continuity of care.
Medacs Healthcare recruited a dedicated on-site RPO Business Partner to work closely with our on-site Implementation team with further off-site support provided by our Finance, Analyst and Marketing teams.
Our teams worked with the Trust to implement a new set of Standard Operating Procedures, covering the improved management of vacancies, the recruitment, interview and offer process and the on-boarding and retention of successful candidates.
Enhanced reports were also produced, tracking and tracing each stage of the recruitment process and providing valuable data on cost savings and time-to-hire.
Medacs Healthcare worked closely with the HR Director to manage organisational change and introduce the new processes. The Trust issued 34 vacancies in total including 25 hard-to-fill Consultant grade posts. It was agreed that all vacancies had to be posted on NHS jobs for 28 days before being issued to Medacs Healthcare's on-site RPO Business Partner. Activities included: