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Volume health &
disability assessments
Supporting the UK Department for Work and Pensions since 2013.
A Leading Provider of Quality Health Assessment Services
Medacs Healthcare delivers services in partnership with Maximus, on behalf of the UK Department for Work and Pensions. For over 12 years, our experienced operational leads have closely collaborated with government partners on volume health assessment contracts.
Our current geographical footprint extends across Yorkshire and the North East, where our teams fulfill high volumes of Personal Independence Payment (PIP) assessments, evidenced with high claimant satisfaction scores that consistently exceed national averages.
Attributes that define us
We strive to foster a positive and highly supportive environment in all our assessment centres, and a connected culture to ensure remote working members feel part of our teams.
Professional Backgrounds
Our team comprises professionals from diverse clinical backgrounds, including nurses, occupational therapists, physiotherapists and paramedics. We also employ specialised assessors with specific training and credentials in disability assessments and occupational health.
Continuous Training and Development
We are committed to ongoing professional development. All our clinical and operational teams take part in regular training sessions and workshops to stay updated on legislative changes and new assessment techniques, enhancing the quality and accuracy of evaluations.
Empathy and Communication Skills
We provide bespoke coaching sessions that support our assessors to strengthen their communication and empathetic engagement skills. This training is crucial for creating a supportive environment during assessments, helping individuals feel comfortable and understood.
Commitment to Quality
Medacs has established robust quality assurance processes to monitor and evaluate the performance of our assessors, ensuring that all assessments meet our high standards of quality and integrity.
Diversity and Inclusion
Medacs is a Disability Confident Committed employer. Our pledge is to promote inclusivity and accessibility, ensuring equal access to opportunities. We continually take steps to improve how we recruit, retain and support an inclusive mix of people, and safeguard mental health and wellbeing in the workplace.
Key Personnel
Our senior and operational leads have a wealth of experience delivering health assessment services
Managing Director
Tanya has led Medacs’ Health Assessment Services since 2013, successfully driving growth and demonstrating a strong commitment to excellence and innovation. Her passion for positively transforming healthcare has delivered outstanding results, as she consistently works to enhance services, adopt cutting-edge best practices and uphold the highest standards.
Head of Health Assessments
With many years of experience overseeing the delivery of public and private sector healthcare contracts, Stephanie closely monitors operational performance, leading and coaching teams and collaborating closely with the management team. Accountable for productivity, she takes responsibility for overseeing operational delivery across all assessment centre locations.
Head of Quality
Louise began her involvement with assessments as a healthcare professional in 2013 and quickly progressed into auditor and clinical quality management roles. She plays a key role in maintaining high quality standards, sustaining performance levels across our clinical teams, while ensuring an optimal experience and environment for claimants.
Head of Learning & Development
Scott has over 25 years’ experience in learning and development, including 11 with MGG Health. He leads our training portfolio, creating impactful learning environments that help employees thrive. Passionate about leadership, coaching, mentoring and soft skills, Scott delivers solutions that support career growth and unlock individual potential.
