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The Birdie Care Worker App

Reinventing care with Birdie technology

Want to be free from all of the daily paperwork so that you can provide better care and do what you enjoy most?

We think we have the solution with the Birdie Care Worker App.

Launched in 2020, the Cheshire and Tameside Homecare teams piloted the exciting and innovative technology created by Birdie, to improve the way we provide care to our service users.

How does it work for care workers?

It’s simple! When you’re visiting your service users, you will have the right information at the right time to deliver quality care. After each visit, you will complete a report in just a few taps on the Care Worker App and share it in real-time with everyone involved in the service user’s care – care managers, other care staff… so that everyone knows what’s going on.

Birdie App tasks

Checking in and out

You’ll be able to check in and out of a visit with ease.

Latest task plans

You’ll have access to the latest to-do list for each of your service users, available directly on your phone. As you make your way through the tasks, you’ll be able to tick tasks off at a touch of a button.

Visit reports shared in real-time

As soon as you submit a report, it will be accessible on the service user’s log for office staff and for other care workers providing care to that service user.

Monitoring a service user's wellbeing

With the Care Worker App, you’ll be able to capture observations about the service user’s wellbeing and share them within the visit report.

Having these observations available in real-time, means there’s an opportunity to pick-up on signs of improvement or deterioration, so that the care can be personalised to the needs of each service user.

Ease of use

Above all, the Care Worker App is incredibly easy to use and very intuitive. Reports have been simplified, actions are transparent and icons are used to make it super clear what information should be added.

Contact your branch

If you are working as a care worker with medacs homecare and would like to find out more about using the Birdie App, please contact our homecare team.

Tell us what you think

If you are already using the Birdie App we’re keen to hear your thoughts and views whilst you’re delivering care.

If you would like to share your comments during the pilot please contact us, to send us recommendations, success stories or challenges faced, so that we can feedback to our teams and Birdie for future improvements. 

Birdie App Support

You will have the full and continued support of your branch and the Birdie team whilst using the Care Worker App and delivering care.

We’ll be making it as easy as possible to find help, ask questions or feedback on the technology so that it doesn’t interfere with your role in homecare, or your life outside of work! 

Supporting Information

Here you can gain access to all of the guides and information shared with you during and following your training.

Birdie Help Centre

Visit Birdie's online assistance centre for care professionals and branch staff, including multiple supporting articles written by Birdie experts. If you don't find the answers you require, please contact our homecare team and we will be happy to assist you with your query.

About the Birdie App

Backed by the world’s leading insurance group AXA and its start-up studio Kamet, Birdie was set up in July 2017 by Parmentier, who witnessed the decline of his grandfather’s health and wellbeing after he was put into a care home.

“Our family decided that putting him in a care home was the safest step — but he hated being there and it was hard seeing him that way. He’d have been more ‘himself’ had he been able to continue living safely in the comforts of the house he once shared with his family.”

Birdie believes it is building the most advanced algorithms to produce real time reports on personal care, infection, health risks or a decline in health, based on care providers’ information and connected devices around the home – these include activity and door sensors, fall detection wrist bands, speakerphone hubs and a panic button.

“We believe the future of elderly care is at home. Care homes are too expensive for many families and often lack capacity. More importantly, older adults want and deserve to stay in the comfort of their own home.”

Visit the Birdie website for more information, including videos, news and blogs.