Managed Services

Transform staffing operations with a partner you can trust to deliver the supply, compliance and savings you need.

Maximise fill rates. Minimise costs.

We operate over 50 managed service contracts in the UK across all staffing groups. Every year we support our healthcare clients to significantly reduce staffing costs and drive efficiencies while safeguarding the delivery of patient care. 

Our services are proven to streamline the provision of temporary staffing cover, minimising costs while uplifting and maintaining high fill rates, typically above 95%. We are committed to delivering savings and offer a gain-share model to demonstrate our commitment. We are not a technology solution; our teams work in partnership with you to deliver your savings targets. 

The geographical spread of our managed service programmes is nationwide, but our onsite teams allow us to maintain a strong regional focus in the specific areas we serve. Our workforce solutions are not one-size-fits-all services, but bespoke programmes, adapted in line with an expert understanding of local regulatory structures, networks and other region-specific factors influencing recruitment and rates. 

temporary doctors walking in corridor
At a Glance
Guaranteed Fill Rates

Our services are proven to uplift and maintain exceptionally high fill rates, typically above 95%.

We guarantee to boost your fill and ensure a consistent supply of contingent workers with support available 24/7. 

Rate Management

Our control of pay and charge rates have generated substantial savings for our clients with our managed service clients paying on average £11 per hour less than our non-managed service clients. 

We use management information to monitor average pay rates and escalation points, so your teams can make informed strategic decisions. 

Workforce Planning

How necessary is your agency spend? We find that many of our clients have high levels of unnecessary agency spend that we can identify immediately. 

By working in partnership with you, we can identify what is driving demand and develop new protocols to change inefficient or costly ways of working. 

Supply Chain Management

Taking full responsibility for the management of the supply chain, we ensure that all contracts, SLAs and audit requirements are managed, driving the removal of non-framework agencies in support of NHSI guidance. 

Our focus is about the fulfilment of your requirements at the best rates, making sure that quality and compliance remain at the core of what we deliver. 

Permanent Recruitment

We analyse long-term and recurring locum booking trends to identify requirements for substantive staff. 

Permanent candidates can then be proactively recruited into typically ‘hard to fill’ roles, generating savings and supporting continuity of care.


We will manage the compliance for all temporary staff, carrying out stringent vetting procedures in line with NHS Employers and framework standards. 

Supported by our independent clinical governance team, we can give you complete confidence in quality standards, and ensure your substantive staff are not working via agencies. 

Lancashire Teaching Hospitals Managed Service Case Study

Medacs Healthcare has worked in partnership with Lancashire Teaching Hospitals for over 20 years, delivering onsite Managed Service and Staff Bank programmes for their medical staffing teams and providing a MasterVend service for nursing and allied health professionals. 

In late 2019, with a need for more control over their temporary nursing staffing operation, Lancashire Teaching Hospitals upgraded to a full Managed Service for nursing, with a dedicated onsite team and a sustainable gainshare cost model to incentivise the rapid delivery of savings. 

read more

Working with Healthcare’s onsite team has allowed for better planning, which means we spend only when we need to on agency. Support with strategic analysis and permanent recruitment help with continuity of care and financial budget management

Cardiff and Vale University Health Board, Senior Medical Workforce Manager

Are you a healthcare employer interested in our services or workforce solutions?

Please complete the form below with a brief description of your staffing requirements and we will be in touch.

By clicking submit, you agree to allow Medacs Global Group to store and process the personal information submitted above to provide you the content requested. For more information on our privacy practices and how we are committed to protecting and respecting your privacy, please review our Terms and Conditions and Privacy Policy.

Share location?

Do you want to share your location for better user experience ?