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Testimonials

What healthcare professionals say

A colleague recommended Medacs, and it turned out to be a game-changer. They found me a locum post that gave me flexibility and exposure to new specialties. 

Amira S

Junior Doctor

Keep on doing what you’re doing! I took part in leading recruitment and inductions in my previous role, and I was really impressed with how well organised everything was. One example is the online booklets provided at each stage, which were very informative.

Anonymous

Healthcare Professional

Overall, the appraisal was a valuable and constructive experience. It provided an excellent opportunity to reflect on my practice, receive meaningful feedback, and identify areas for development. The process was well-structured and supportive, and I came away with a clearer understanding of how to continue improving in line with GMC Good Medical Practice.

Anonymous

Medacs Healthcare is a valued permanent recruitment partner for our trust. They have consistently and reliably supplied the nurses we need, providing an excellent standard of candidates with first-rate skills and experience

Anonymous

Head of Resourcing

I had a very detailed appraisal session. Dr Sabahat was very thorough and she discussed all the aspects of the appraisal. She helped me in identifying and formulating my personal development plan.

Anonymous

Thank you for the exceptional service provided by your team. Your dedication to delivering quality care and support has not gone unnoticed, and I am truly grateful.

The professionalism, coordination, communication, and compassion shown by your staff have made a genuinely positive impact and exceeded my expectations.

Anonymous

Healthcare Support Worker

The appraisal process was well-structured and clearly explained. Expectations and evaluation criteria were communicated in advance. Feedback provided was constructive and helpful for improvement. The discussion was fair and objective. It helped in understanding strengths as well as areas for development.

Anonymous

The appraisal process was well-structured and efficiently managed, making it clear and easy to follow. The system supports constructive feedback and provides a good framework for discussion and development

Anonymous

The appraisal was extremely thorough and professionally done. Dr Batra was very familiar with the NHS, common struggles faced by NHS doctors during duty of care, and I highly recommend Dr Batra for his attention to detail.

Anonymous

The recruitment consultants were very warm and friendly. They were informative and reassuring about the onboarding process. I was kept up to date at all times and felt as relaxed as I could possibly be when starting a new role.

Anonymous 1

Healthcare Professional

I’ve enjoyed my first few days with Medacs and have found everyone to be very friendly and helpful. I’ve been very impressed with everything so far, so keep doing what you’re doing.

Anonymous 2

Healthcare Professional

Very well organised. So far only good feedback to give. Feel well supported.

Anonymous 4

Healthcare Professional

I felt very supported throughout the whole process; no improvements needed. 🙂

Anonymous 5

Healthcare Professional

I couldn't be happier to be working with you and Medacs. I used to spend much more time pursuing employment opportunities, including searching, follow-up emails, compliance, etc. You have made what is usually an agonising process far less painful.

Anonymous AHP

Physiotherapist

RPO has certainly played a part in the Trust coming out of financial spend measures by helping us to reduce our medical locum spend.

Anonyous

Director of Human Resources

Medacs Healthcare significantly relieved our staffing challenges, providing additional nurses and HCAs, managing onboarding and achieving excellent fill rates. This vital support allowed us to keep additional beds available, avoid using high-cost agencies and safeguard patient care over the winter months

Blackpool Teaching Hospitals NHS Foundation Trust

Deputy Director of Nursing and Quality

Transformed every aspect of our temporary medical staffing and staff bank operations, from booking and administration right through to payroll and reporting. With their onsite support and systems, we’re now maximising our available workforce and have the granular data insights we need to make evidence-based decisions on rates and long-term recruitment strategies.

Cardiff and Vale University Health Board

Deputy Director of People and Culture

Our Medacs onsite team fully engage with our Senior Leadership team offering market and localised knowledge so we can plan for the future. The support offered to our individual service areas has allowed for better planning, which has meant we spend only when we need to on agency and through strategic analysis they have been able to support us with permanent recruitment options in order to help with continuity of care and financial budget management. Our relationship is built on honesty, transparency and trust and this has served us well to form a partnership approach rather than being solely transactional. I look forward to the continued relationship moving forward.

Cardiff & Vale University Health Board

Senior Medical Workforce Manager

Please pass on my thanks, I felt very at ease discussing something that is quite raw to me at the moment.

Carol

I’ve worked with several agencies, but Medacs stands out. Steph has been an incredibly supportive consultant throughout all my contracts.

Charlie

We now have a sustainable recruitment model and the right processes in place to ensure we continue to recruit the support workers we need to consistently deliver care in all our regional locations

CIC

CEO

Medacs made the process seamless. They guided me through every step, from registration to placement, and matched me with a role that fits both my experience and career goals.

Daniel K

Physiotherapist

I’ve had such an amazing experience working with Medacs Healthcare, primarily due to my agent Clare. She is friendly, professional, and incredibly well organised… her communication is excellent and she makes every step of the process easy and stress-free.

Danielle McDonald

Medacs have really helped us to boost our surgical activity and reduce backlogs. With our teams involved the extra sessions have been well aligned with our routine services, giving us a valuable level of local control

Deputy Director of Operations

Medacs Healthcare helped me find a role that fits perfectly with my lifestyle. The team was supportive, responsive, and genuinely cared about my career.

Dr. A. Khan

Consultant Psychiatrist

 From CV advice to interview prep, Medacs made the process seamless. I felt supported every step of the way

Dr. L. Patel

Emergency Medicine 

From the outset, the team at Medacs demonstrated a thorough understanding of our needs and provided tailored solutions that integrated with our existing systems. Communication has always been seamless. Their expertise, reliability, and commitment to excellence have not only improved our coding accuracy and financial outcomes but also provided us with the peace of mind that comes from knowing we have a trusted partner in our corner.

East Lancashire Hospitals NHS Trust

Head of Clinical Coding

I want to extend my heartfelt appreciation for your guidance and support throughout my onboarding process. I truly value the time and effort you have invested in helping me complete this stage.

Emmanuel

Nurse

Dawn was wonderful on the phone and I appreciate all the time she has spent note taking and writing up the report

G. Evans

Medacs have provided a high quality, consistent nursing workforce and the contract has allowed us to reduce our reliance on last minute shift demand therefore improving levels of patient care and stability on our wards. Medacs were able to increase their candidate pipeline from zero to fill 100% of the guaranteed volume demand over a 6 month period through targeted recruitment and facilitated increased training levels for staff. I have found Medacs to be responsive and creative in supporting our ongoing staffing needs and feedback from ward managers has been very positive.

Gloucestershire Health and Care NHS Foundation Trust

Deputy Director of Quality and Workforce Transformation

Medacs Healthcare has supported the Trust to transform our approach to temporary staffing. A key priority for the Trust is safeguarding quality standards and the safe delivery of patient care. Our partnership has allowed us to maintain our focus on quality and safety whilst reducing costs and achieving a consistently high fill rate

Harrogate and District NHS Foundation Trust

HR Business Partner

Medacs has consistently delivered a supportive and reliable outpatient service, helping us to assess, see and treat patients more quickly and efficiently. 
Feedback from both staff and patients has been highly positive

Harrogate and District NHS Foundation Trust

Service Manager (Long Term, Urgent, Cancer & Community Directorate)

Medacs is a stand-out agency with very competitive rates. Shout out to my consultant Clare who always gets me where I want to go.

Jack

I want to thank you for your support over the years, particularly over the last 12 months, which have been a little challenging. Your dedication in securing shifts has gone above and beyond what would normally be expected, and I am very grateful ❤️.

Kieron

Nurse

Rate reductions have resulted in significant savings over the past 12 months, 38% higher than planned, a really good achievement

Lancashire Teaching Hospitals NHS Foundation Trust

Assistant Finance Director

Upgrading to a Managed Service has almost doubled our nursing fill and delivered impressive cost savings in less than 12 months. Medacs Healthcare’s onsite team are like a seamless extension of our own teams and have really improved the communication between different divisions, giving us the rota control we needed and a much more accurate understanding of our true nursing staffing needs.

Lancashire Teaching Hospitals NHS Foundation Trust

Workforce Education and Strategy Director

The onsite team have worked really closely with our teams to drive best practice and the results have been very positive. Integration with bank processes is now seamless and I’m seeing a proactive, problem-solving approach to filling shifts instead of an immediate knee-jerk reaction to deal with a perceived need

Lancashire Teaching Hospitals NHS Foundation Trust

Temporary Staffing Manager

I’ve been working with Medacs for the past 2 years under the guidance of my amazing consultant Clare… I’ve never been without a contract and she always goes above and beyond.

Lavinia Ambrose

Medacs provided a reliable insourcing service with good staffing support. Their teams were responsive to last-minute changes and ongoing train strikes, ensuring we had a team in place. They worked hard to deliver continuity of the team they provided, this gave us the confidence to list more flexibly and redeploy people where they were most needed.  Communication was really open and honest throughout with regular onsite check-in visits. With their support, our Paediatric waiting list is now under control, positively impacting many children and their families

Leeds Teaching Hospitals NHS Trust

Deputy General Manager Theatres and Anaesthesia

Very professional staff, would definitely recommend.

Lesley

We have had and are continuing to have an excellent experience. Medacs’ customer service is consistently outstanding - responsive, professional, and genuinely focused on meeting our needs. Availability is exceptional, with appointments offered promptly and flexibly, even at short notice. The booking process is user-friendly, making it easy for our team to arrange assessments without any hassle.
Overall, their efficiency, reliability, and commitment to service have made a real difference to our operations. We would highly recommend them to any organisation looking for a dependable and high-quality occupational health partner.

Mammoet

Recruitment and HR Advisor

Amazing nursing agency to work for, highly recommend. Consultant Steph is an absolute legend and superstar — very supportive and looks after you through the whole process.

Michelle Miller

Medacs’ support has helped us to rapidly and efficiently reduce our gastroenterology waiting lists, without compromising continuity of care. Their communication, with regular operational updates is also exemplary

NHS Ayrshire and Arran

Remobilisation Support Manager

Medacs provided a quick and effective workforce response. Their commitment to the vaccination programme has been exemplary and their sustainable solution would form an excellent blueprint for a national ‘best practice’ vaccination workforce model

NHS England & Improvement

Director of Vaccination Workforce

Medacs has really helped us to improve our staffing operations, consistently providing insight and enabling our delivery of savings, excellent fill rates and 100% DE efficiency on these fill rates year on year. They have provided insight and expertise to support us in our transition to manage our supplementary staffing operations moving forward, for which we are extremely grateful. 

NHS Highland

Workforce Director

The Medacs team quickly integrated into our department, working professionally with no incidents reported, helping to facilitate 182 procedures, the majority for patients waiting for a very long time. A pleasure to work with, many thanks for all your support. 

NHS Scotland Health Board

Department of Neurosurgery

Medacs is a valued partner, helping us meet patient demand and reduce our waiting list. The operational team is responsive, professional and efficient, demonstrating flexibility and responding swiftly to requests.

NHS Shropshire, Telford & Wrekin ICB

Centre Manager

Medacs have really helped us to boost our surgical activity and reduce our backlogs. With our substantive teams involved the extra sessions have been well aligned with our routine services and our consultants have had a valuable level of local control

NHS Trust

Deputy Director of Operations

The All-Wales International Recruitment programme was a ground-breaking initiative. A multi-agency collaboration of this scale would ordinarily take many months of detailed planning but, in response to workforce pressures, we were required to deliver at unprecedented pace. Medacs involvement was absolutely critical, and we relied on their expertise, guidance and professionalism throughout

NWSSP

All Wales Project Manager


Medacs OOH team is so responsive and helpful. They always listen, respond and work hard to solve any staffing issues that arise. I have been impressed by their professionalism and their commitment to try and respond to any challenges they are presented with. No matter what your issue is they always make you feel supported and I have no hesitation in recommending the service they provide.

Oxford Health NHS Foundation Trust

Senior Clinical Lead

You have been phenomenal — extremely helpful, I must say. To complete this process in well under a week is a credit to us both and a testament to your outstanding communication skills.

Queen

Nurse

Medacs Healthcare have provided a contracted Occupational Health Service to Redcar and Cleveland Borough Council for the last fourteen years. This contract covers all aspects of healthcare support services including health surveillance, and the provision of medical advice. Medacs Healthcare consistently provide a professional and efficient service that fully meets the requirements of our contract

Redcar and Cleveland Borough Council

From onboarding to ongoing support, Medacs made the process easy and stress-free.

R. Patel

Radiographer

I can’t recommend Medacs enough! From the moment I submitted my application, the team was supportive, communicative, and genuinely invested in helping me find the right fit. 

Sarah M

Registered Nurse

Medacs Healthcare secured me a block booking that fits perfectly with my commitments. The team was knowledgeable and supportive.

S. Brown

Physiotherapist

A truly reliable partner. Met our high expectations in every aspect - mobilising quickly, communicating clearly, and engaging effectively. 
Their approach is proactive and solutions focused.

Shrewsbury and Telford Hospital NHS Trust

Deputy Director of Operations

Just want to say a huge thank you to our Occupational Health team who are doing a fantastic job in the current climate

STORK, a fluor company

We trust Medacs Healthcare implicitly to efficiently oversee our temporary staffing operations, over the past few years they have reliably maintained fill and consistently delivered savings.

Swansea Bay University Health Board

Assistant Director - Workforce & OD

I cannot overstate how impressed I was with the service and support we had from Medacs. The calibre of staff provided, the excellent customer service and flexibility in adding in additional staff groups at short notice was absolutely amazing.

The Dudley Group NHS Foundation Trust

Deputy Director of Operations - Surgery, Women and Children

We’ve never been let down, receiving quality candidates to help us continue our service to some of the most isolated and vulnerable people on the planet… Medacs is one of our most valuable partners.

Tim

HR Manager

Medacs’ support has enabled a much faster reduction in 78-week waiting patients. Their process runs so smoothly it just feels like business as usual. Our teams now have the capacity we needed to support more two-week-wait cancer reviews

Torbay and South Devon NHS Foundation Trust

Operational Manager (Obstetrics and Gynaecology)

Medacs insourcing teams have given us fantastic support this year and I cannot thank them all enough for their help. With their teams onsite every weekend, our waiting lists are on the way back to pre-pandemic levels.

University Hospitals of Leicester NHS Trust

General Manager for Paediatric Surgery

I just wanted to say a big thank you for all your guidance and support throughout my registration process. I really appreciate how you helped me navigate everything and made the whole experience much smoother.

Washima

Nurse

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