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What Our Customers Say

Feedback from our partners

Medacs have really helped us to boost our surgical activity and reduce backlogs. With our teams involved the extra sessions have been well aligned with our routine services, giving us a valuable level of local control

Deputy Director of Operations

Medacs has consistently delivered a supportive and reliable outpatient service, helping us to assess, see and treat patients more quickly and efficiently. 
Feedback from both staff and patients has been highly positive

Harrogate and District NHS Foundation Trust

Service Manager (Long Term, Urgent, Cancer & Community Directorate)

Medacs provided a reliable insourcing service with good staffing support. Their teams were responsive to last-minute changes and ongoing train strikes, ensuring we had a team in place. They worked hard to deliver continuity of the team they provided, this gave us the confidence to list more flexibly and redeploy people where they were most needed.  Communication was really open and honest throughout with regular onsite check-in visits. With their support, our Paediatric waiting list is now under control, positively impacting many children and their families

Leeds Teaching Hospitals NHS Trust

Deputy General Manager Theatres and Anaesthesia

Medacs’ support has helped us to rapidly and efficiently reduce our gastroenterology waiting lists, without compromising continuity of care. Their communication, with regular operational updates is also exemplary

NHS Ayrshire and Arran

Remobilisation Support Manager

The Medacs team quickly integrated into our department, working professionally with no incidents reported, helping to facilitate 182 procedures, the majority for patients waiting for a very long time. A pleasure to work with, many thanks for all your support. 

NHS Scotland Health Board

Department of Neurosurgery

Medacs is a valued partner, helping us meet patient demand and reduce our waiting list. The operational team is responsive, professional and efficient, demonstrating flexibility and responding swiftly to requests.

NHS Shropshire, Telford & Wrekin ICB

Centre Manager

Medacs have really helped us to boost our surgical activity and reduce our backlogs. With our substantive teams involved the extra sessions have been well aligned with our routine services and our consultants have had a valuable level of local control

NHS Trust

Deputy Director of Operations

A truly reliable partner. Met our high expectations in every aspect - mobilising quickly, communicating clearly, and engaging effectively. 
Their approach is proactive and solutions focused.

Shrewsbury and Telford Hospital NHS Trust

Deputy Director of Operations

Medacs’ support has enabled a much faster reduction in 78-week waiting patients. Their process runs so smoothly it just feels like business as usual. Our teams now have the capacity we needed to support more two-week-wait cancer reviews

Torbay and South Devon NHS Foundation Trust

Operational Manager (Obstetrics and Gynaecology)

Medacs insourcing teams have given us fantastic support this year and I cannot thank them all enough for their help. With their teams onsite every weekend, our waiting lists are on the way back to pre-pandemic levels.

University Hospitals of Leicester NHS Trust

General Manager for Paediatric Surgery