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Trusted 24/7 temporary healthcare staffing

Framework-approved temporary healthcare staffing for NHS and private healthcare providers, supplying compliant locum doctors, nurses, and allied healthcare professionals across every healthcare setting.

Smiling professional with headset, symbolising round-the-clock support and responsive healthcare staffing solutions.

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Health Professionals in our Global Talent Network

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Average Scores Achieved in Framework Audits

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Hours of Care Delivered by our Professionals Annually

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of Medacs Healthcare Employees Have a Clinical Background
Hospital corridor with neonatal care, symbolising Medacs Healthcare’s commitment to 24/7 clinical staffing.

Responsive Staffing Support Across Every Healthcare Setting

As one of the UK’s best-known and longest-established healthcare staffing providers, Medacs Healthcare supplies high-quality, compliant temporary healthcare professionals to NHS organisations, health boards and private healthcare providers across the UK.

We support the delivery of millions of hours of frontline care each year, helping healthcare organisations maintain safe staffing levels and respond to fluctuating demand for health services.

Our specialist recruitment teams provide reliable access to healthcare professionals across virtually every clinical setting, including acute hospitals, mental health services, community healthcare, primary care, urgent and emergency care, surgical and diagnostic hubs, outpatient services and private hospitals.

Whether you need cover for unexpected workforce shortages, seasonal pressures or service expansions, we have the expertise, networks and infrastructure to respond quickly and effectively.

Specialist team of healthcare recruiters

'Right Fit' Healthcare Professionals Across Every Staff Group and Specialty

Medacs Healthcare supplies temporary healthcare professionals across all staffing groups, grades and specialties, helping NHS organisations, health boards and private healthcare providers access the right people for both routine and hard-to-fill requirements.

Our specialist teams understand the different skills, settings and compliance standards needed across medical, nursing, midwifery, theatre, healthcare science, allied health and support roles.

Every candidate supplied by Medacs Healthcare is subject to robust compliance checks, giving healthcare providers confidence in the people supporting their teams.

Our dedicated placement specialists ensure candidates are committed and shift-ready. Their experience means they understand the importance of getting the practical details right, helping candidates arrive with the information, guidance and access they need to step into roles quickly and confidently.

Why Medacs Healthcare is Trusted for Temporary Staffing

Our service is built around the realities of healthcare staffing. With platinum compliance standards, responsive account managers and genuine out-of-hours fulfilment, our partners know we can fill urgent staffing gaps at framework rates - even with very short notice.
Professional meeting scene, symbolising Medacs Healthcare’s consultative approach to staffing and vendor services.

Master Vendor Services - A More Controlled Approach to Agency Staffing

A master vendor arrangement is a managed service model for agency staffing, giving NHS organisations one accountable partner to coordinate temporary agency supply.

As a master vendor partner, Medacs Healthcare manages the agency staffing process on behalf of NHS organisations, reducing temporary staffing costs, streamlining processes and strengthening compliance. 

By taking responsibility for all supplier relationships, bookings and invoicing, we create a more consistent, accountable and cost-controlled approach to agency staffing. The benefits include improved rate control and clearer visibility across demand, spend and supplier performance.

Medacs Healthcare supports both standalone master vendor arrangements for agency - and integrated bank and agency managed services, recognising that NHS organisations require different approaches to managing temporary staffing depending on their operational and workforce priorities.

Our Credentials


Combining workforce scale, clinical insight and quality assurance to support better healthcare outcomes.

Broad Opt-In Database
250Thousand
Healthcare Professionals in our Global Talent Network
Platinum Audit Scores
98%
Consistently Achieving Platinum Scores in Framework Audits
Across all Staffing Groups
10Million
Hours of Care Delivered Annually by Our Healthcare Professionals
Clinical Insights
40%
Of Medacs Healthcare Employees are Clinically Trained

What Our Customers Say

Real feedback from our temporary staffing partners

Medacs Healthcare significantly relieved our staffing challenges, providing additional nurses and HCAs, managing onboarding and achieving excellent fill rates. This vital support allowed us to keep additional beds available, avoid using high-cost agencies and safeguard patient care over the winter months

Blackpool Teaching Hospitals NHS Foundation Trust

Deputy Director of Nursing and Quality

Medacs have provided a high quality, consistent nursing workforce and the contract has allowed us to reduce our reliance on last minute shift demand therefore improving levels of patient care and stability on our wards. Medacs were able to increase their candidate pipeline from zero to fill 100% of the guaranteed volume demand over a 6 month period through targeted recruitment and facilitated increased training levels for staff. I have found Medacs to be responsive and creative in supporting our ongoing staffing needs and feedback from ward managers has been very positive.

Gloucestershire Health and Care NHS Foundation Trust

Deputy Director of Quality and Workforce Transformation

Medacs Healthcare has supported the Trust to transform our approach to temporary staffing. A key priority for the Trust is safeguarding quality standards and the safe delivery of patient care. Our partnership has allowed us to maintain our focus on quality and safety whilst reducing costs and achieving a consistently high fill rate

Harrogate and District NHS Foundation Trust

HR Business Partner

The onsite team have worked really closely with our teams to drive best practice and the results have been very positive. Integration with bank processes is now seamless and I’m seeing a proactive, problem-solving approach to filling shifts instead of an immediate knee-jerk reaction to deal with a perceived need

Lancashire Teaching Hospitals NHS Foundation Trust

Temporary Staffing Manager

Medacs provided a quick and effective workforce response. Their commitment to the vaccination programme has been exemplary and their sustainable solution would form an excellent blueprint for a national ‘best practice’ vaccination workforce model

NHS England & Improvement

Director of Vaccination Workforce


Medacs OOH team is so responsive and helpful. They always listen, respond and work hard to solve any staffing issues that arise. I have been impressed by their professionalism and their commitment to try and respond to any challenges they are presented with. No matter what your issue is they always make you feel supported and I have no hesitation in recommending the service they provide.

Oxford Health NHS Foundation Trust

Senior Clinical Lead

I cannot overstate how impressed I was with the service and support we had from Medacs. The calibre of staff provided, the excellent customer service and flexibility in adding in additional staff groups at short notice was absolutely amazing.

The Dudley Group NHS Foundation Trust

Deputy Director of Operations - Surgery, Women and Children

 

Click here to detail your requirements and our temporary staffing team will contact you to discuss  

 

FAQs - Frequently Asked Questions

Temporary Staffing FAQs

Medacs Healthcare supplies temporary healthcare professionals across a wide range of NHS and private healthcare settings. This includes acute hospitals, mental health services, community healthcare, primary care, urgent and emergency care, surgical and diagnostic hubs, outpatient services and private hospitals.

Our specialist recruitment teams understand that each setting has different service pressures, compliance requirements and skill mix needs. Whether cover is needed for a busy hospital department, a community service, a primary care setting or a specialist clinical pathway, we work to source candidates who are suited to the role, environment and level of demand.

Medacs Healthcare supplies temporary healthcare professionals across all major staffing groups, grades and specialties. This includes medical, nursing, midwifery, theatre, healthcare science, allied health and healthcare support roles

Yes. Medacs Healthcare has specialist recruitment teams with experience sourcing candidates for hard-to-recruit roles, specialties and locations. Our established candidate networks help us identify suitable healthcare professionals across different grades, settings and clinical disciplines.

This is particularly important where services need more than general availability. We focus on finding candidates who are compliant, committed and appropriately matched to the role, helping healthcare providers secure reliable cover even where requirements are specialist or short notice.

Yes. Medacs Healthcare is known for our ability to provide a rapid response to urgent staffing needs. Our teams are skilled at sourcing compliant clinical staff quickly, including outside standard office hours.

With responsive account managers, out-of-hours support and a large network of engaged healthcare professionals, we can help NHS and private healthcare providers maintain access to temporary staffing cover when service pressures change unexpectedly.

Medacs Healthcare provides genuine 24/7 temporary staffing support, with experienced teams actively supporting urgent cover needs at any time of the day or night. This means our service does not stop at the end of the working day.

Our out-of-hours teams can help to manage urgent staffing requests, source suitable candidates and provide practical support for candidates and clients. This is particularly valuable for healthcare providers managing late-notice absences and overnight rota gaps.

FAQs - Frequently Asked Questions

Master Vendor FAQs

A master vendor service is a managed service model used by NHS organisations and healthcare providers to bring agency staffing into one controlled process. It involves working with a designated master vendor provider like Medacs Healthcare who manages temporary agency supply on your behalf, rather than your teams coordinating multiple agencies separately.

As part of the service, the master vendor can manage supplier relationships, agency bookings, compliance oversight, rate control, invoicing and performance reporting. This gives healthcare providers one accountable partner for agency staffing, helping to improve consistency, reduce administration and strengthen control over temporary staffing spend.

A master vendor service helps streamline the way agency staffing is managed, saving time and reducing pressure on internal workforce, procurement and finance teams. By centralising supplier management, bookings and invoicing, healthcare providers gain a more consistent and structured approach to temporary agency supply.

The benefits can include improved fill rates, access to a wider managed supply chain, stronger compliance oversight, better rate control and clearer visibility of agency staffing spend. 

A master vendor service is usually led by one primary staffing provider, which manages agency supply on behalf of the healthcare organisation and may also supply candidates directly. The master vendor coordinates the wider supplier network where needed, while remaining accountable for service delivery, compliance, bookings, rates and invoicing.

A neutral vendor service is different because the provider manages the supplier network but does not usually supply candidates directly. This can create a more independent supplier management model. The right choice depends on what the organisation needs most. Medacs Healthcare is well placed to advise on options for both models, with neutral vendor services available via other MGG Health workforce brands. 

Yes. Preferred staffing agencies can continue to be used within a master vendor service. The difference is that their activity is managed through the agreed master vendor arrangement, rather than being coordinated separately by internal teams.

This means agencies can still support staffing requirements, but the master vendor manages communication, bookings, compliance checks, rate adherence and invoicing through one structured process. This helps healthcare providers keep access to established suppliers while gaining more consistent control over quality, compliance and cost.

Transitioning to a master vendor service usually begins with a review of your current agency staffing arrangements. This includes looking at existing suppliers, booking routes, areas of demand, rates, spend, compliance requirements and the roles or specialties most reliant on agency cover. Our managed service specialists will then work with you to agree the right approach and implementation plan.